Volunteers track Santa's progress, answer calls

PETERSON AIR FORCE BASE, Colo. (AP) — Most kids who call the annual Santa-tracking operation at a Colorado Air Force Base on Christmas Eve have happy, simple questions: "Where's Santa, and when will he get here?"

And the volunteers know just how to answer, using the North American Aerospace Command program's 11-page page playbook as a guide.

But after 57 years in operation, NORAD Tracks Santa still gets a few surprises — like the little boy from Missouri who called Monday wanting to know when Santa would deliver toys to heaven.